Return and Refund Policy
At & Co, all event registrations, passes, and participation fees (including designer, model, and vendor passes) are FINAL once purchased, as they secure your spot in the show lineup and cover operational costs.
However, we understand that unexpected circumstances can arise. Please review our policy below:
Cancellations & Withdrawals
• More than 30 days before the event:
You may request to withdraw from participation. A 50% refund will be issued, or you may transfer your spot to another qualified participant (with prior approval).
• Within 30 days of the event:
Due to production planning, marketing, and venue commitments, no refunds will be granted. However, you may request a credit toward a future & Co event, subject to approval.
• No-shows or same-day cancellations:
These are non-refundable and non-transferable under all circumstances.
Event Cancellations (By & Co):
If & Co cancels or reschedules the event for any reason (venue issues, safety concerns, etc.), all participants will be offered the choice of:
• A full refund, OR
• Transfer to the rescheduled date or another city stop.
Refund Processing:
Approved refunds (when eligible) will be issued to the original payment method within 7–10 business days.
Contact:
To request a refund, credit, or transfer, please email us at
Include your full name, role (vendor/model/designer), and proof of purchase.
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